MKConsultantGroup·MK Labs
Applied AI & custom software
for your operations.
We work with your operations team to build applied AI systems around your workflows, data and business decisions.
30-min discovery · confidential · no pitch deck
Shipping in Logistics & Freight · Insurance & Financial Services · Healthcare & Pharma · Energy & Solar · Government & Public Sector · Mortgage Protection
Documented outcomes across MK Consultant Group engagements
6
Industries with deployed AI systems
20+
Countries with live production systems
Live
Production systems in the field
The Problem
Every industry has the same issue. Tribal knowledge, manual workflows, and generic AI that doesn't fit.
When standard tools leave gaps
Standard platforms cover common needs. Custom engineering can help when critical rules, integrations or exceptions remain outside their scope.
Integration matters
A useful model still needs the right data, tools and evaluation. Domain-specific exceptions shape how a system should be built and supervised.
Add focused engineering capacity
An embedded engagement can support an existing team with a specific workflow, integration or evaluation challenge. Scope and responsibilities are agreed together.
How We Work
Embedded AI engineering. Built for you, with you.
We don't hand you a login. We become part of your team, learn your domain inside-out, and engineer AI systems that create lasting competitive advantage.
01
Embed & Map
We sit with your ops team, map every workflow, and identify the highest-leverage automation opportunities.
02
Architect
We design a proprietary system architecture around your exact data, processes, and competitive landscape.
03
Build & Ship
Build a bounded delivery, evaluate it against agreed examples, and roll it out with clear acceptance criteria.
04
Compound
Review performance, learn from exceptions, and evaluate improvements as the workflow and available tools evolve.
How MK Consultant Group differs from SaaS platforms and consulting firms
We are not
- A SaaS platform you log into
- A ChatGPT wrapper or AI chatbot vendor
- A consulting firm that delivers slide decks
- A one-size-fits-all product for any industry
- A freight forwarder, insurer, or energy company
We are
- Your embedded AI engineering team
- Builders of proprietary, production-grade AI systems
- Engineers who evaluate and operate working software
- Custom-built around your exact operations
- A team that connects software to operational outcomes
Industry Verticals
These aren't demos. They're running in production.
Custom-built AI systems deployed across six industries. Each one solving a real business problem, generating real revenue, and operating at scale.
20s
Quote time
Live
Bidding desk
70%
Less prospecting
3,500+
Agent network
400+
Facilities
FEFO
Stock tracking
100+ MW
Fleet
1 GW
Pipeline
5-10x
Commission
90%+
Show rate
Nationwide
Lab network
6
New hospitals
MK Labs is where the breakthrough systems are engineered.
Applied AI research, multi-agent orchestration, and proprietary model fine-tuning. MK Labs is our internal R&D division where we prototype the next generation of AI systems before deploying them into production for our clients. We don't just implement off-the-shelf tools. We build the tools that become the shelf.
Applied AI R&D
A division of MKConsultantGroup Inc.
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Journal
From the desk
Essays on production AI, architecture, and field notes from live systems.
Common questions
Plan the work with clear expectations.
The right approach depends on your workflow, your team and the systems already in place.
These questions cover build-versus-buy choices, data access, evaluation and ongoing ownership.
Bring a concrete example to the first conversation. We can use it to identify the decisions and dependencies that shape a useful engagement.
Start by testing whether an existing product fits the workflow, integrations and data requirements. Standard software can be the right choice for a common need.
Custom engineering becomes useful when important decisions depend on your own rules, several systems must work together, or an existing product leaves costly manual steps. We compare those options during discovery.
Yes. An engagement can focus on a bounded workflow or on specific engineering gaps such as retrieval, evaluation or integration. We agree responsibilities and handover expectations with your team before implementation.
A workflow owner, representative examples, a description of current tools, and a clear definition of success. We also establish what data can be used, who may access it, and which actions require human approval.
A first conversation can use anonymized examples. Production access is scoped separately to the work being delivered.
We define evaluation criteria around the task: output quality, exceptions, latency, cost and human handoffs. Representative examples and known failure cases help establish the limits of the system.
Deployment scope, monitoring and fallback behavior are agreed before rollout. A successful demo alone is not a production acceptance test.
We separate model interfaces from business rules and integrations where practical. Proposed changes can then be evaluated against the same task examples before rollout.
Support, monitoring, documentation and change responsibilities are defined in the engagement scope; they should be clear before handover.
The scope depends on data readiness, integration access, workflow complexity and evaluation requirements. After discovery, we propose a bounded first delivery with milestones, acceptance criteria and a budget. We do not assume every workflow needs the same schedule or solution.
Next step
Start with a workflow. Define a useful next step.
Tell us where your team spends time, what tools you use and what a better result would look like.
30-minute discovery conversation · No commitment required